Shipping policy
Shipping Policy – Iconcart
Last Updated: August 19, 2026
At Iconcart, we are committed to delivering your orders safely and on time. Please read our shipping policy below for information about delivery times, shipping charges, and order tracking.
1. Order Processing
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Orders are usually processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.
2. Delivery Time
For orders within India, delivery generally takes 5–10 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Iconcart may offer free shipping promotions on selected products or orders.
4. Order Tracking
Once your order has been dispatched, we may provide a tracking number through email, SMS, WhatsApp, or your registered contact details.
You can use the tracking information to check the current status of your shipment.
5. Delivery Delays
While we work with reliable delivery partners, occasional delays may occur due to circumstances beyond our control, including:
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Extreme weather conditions
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Courier or transportation delays
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Public holidays
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Incorrect or incomplete delivery addresses
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High-volume sale periods
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Other unforeseen circumstances
If your order is delayed, please contact our customer support team and we will do our best to assist you.
6. Incorrect Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.
Iconcart may not be responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.
7. Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible with your order number and clear photos/videos of the package and product.
If you believe your order is missing or has been marked as delivered but you have not received it, please contact us so we can investigate with the delivery partner.
8. Contact Us
For any questions regarding shipping or your order, please contact the Iconcart customer support team through the contact details provided on our website.
Thank you for shopping with Iconcart.